We can help you maintain internal I/T services to meet customer service delivery requirements. We'll help you decide how many hours you need for certain disciplines (i.e. Win NT file server support, Desktop support, Web Server Support, Application Server support, etc) and we'll tailor a program to have those resources on-site or remote on the days and for the hours you need. We've found that this is the most economical way of getting the talent you need but only when you need it without having to hire or commit to long term contractor engagements.

Scope of Services:

• Windows and NT Server Support and Management Services
• Desktop PC Support and Management Services
• Desktop Internet Access Support and Management Services
• Web Server Support and Management Services. We can be your webmaster. Purchase a monthly maintenance and administration service from us and we'll administer and manage your website for you and give you quicker response and better service because we know electric utilities. Most ISPs don't know your business. We do and our knowledge will be reflected in our performance.
• Web Site Development, Maintenance and Management Services - We develop utility websites complete with customer data delivery and integration into your customer database.
• Web Site Presentation of Utility Customer Information and Meter Data -We can present customer data and meter readings and usage graphs to better inform your customers about energy usage. Our "Customer Portal" is the platform we've developed to provide data presentation to utility customers.
• Professional Staffing Placement Services - We'll place staff on-site to assist your internal staff with day to day operations.

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