uCentra Meter & Operational Data Management Solutions

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uCentra Meter & Operational Data Management Solutions

ElectSolve’s flagship product, uCentra™, is a proven, vendor-neutral, next generation data management and integration platform for managing and integrating; AMI, AMR, SCADA, CIS, OMS, EA/GIS, CVR, Demand Response, Distribution Line Management Systems and other utility operational systems.

With interfaces to over 50 of the most common 3rd party vendor solutions used by utilities, uCentra is your best choice for operational data integration, consolidation and management.

uCentra provides a full 360-degree view of all operational data with centralized management, analysis and reporting.

ElectSolve’s uCentra platform includes the following;

  • Meter Data Management
  • Operational Data Management – A Unified Utility Data Interface
  • Utility Data Analytics
  • Utility System Interoperability and Integration Framework
uCentra Meter Data Management

A basic configuration of uCentra integrates utility AMI and CIS Data. With this configuration a utility fulfills a “meter-to-cash” function with basic Meter Data Management (MDM) functionality as well as giving utility staff a comprehensive way of serving the utility customer with more information with insight into their usage patterns. Functionality includes:

  • CSR (Customer Service Representative) Portal - A consolidated view of customer account information, outage data, meter event history, connect/disconnect history and AMI control. In one click, answer customer questions without toggling through multiple screens or relying on Dispatch for outage information and the Metering Department for meter information.

  • Advanced Charting and Graphing - Help customers resolve usage issues and understand their usage patterns. Engineers can analyze operational data on the fly for different system configurations. Generate graphs of information to be viewed by specified date range and billing cycle. Graphs can be generated for billing history usage, virtual meters, interval readings and SCADA historian load profile data presentation. Advanced graphing capabilities including the ability to aggregate meter usage (virtual meter)

  • VEE – Validation Editing and Estimation - Process interval data and apply precise Validation, Editing and Estimation standards to fill in gaps and missing reads and resolve other data anomalies.

  • Dashboards - Simple access to data by internal utility users for individual or departmental analysis. “Park” operational data on a desktop for internal monitoring of operational statistics and business performance metrics.

  • Messaging and Alerting - Receive predefined alerts as they occur via email and/or text messaging. Receive notifications of high or low voltages and system status. Schedule reports to be sent via email.

  • Scheduler - Allows scheduling of predefined events, such as AMR data processing, SCADA data processing and billing determinant generation for cycle billing reads, etc.

  • System Tools - Provides virtual metering and load profiling functionality

  • Importer/Exporter – This interface enables file based importing and exporting of data to and from the uCentra data repository. This functionality supports exporting data into utility’s CIS and other downstream data processing systems as well as loading data into the MDM from data collection systems such as AMI, SCADA, IEDs, G&T data postings, third party data collectors, etc.

  • Weather - Importing and storing weather data provided by a third party weather data source is supported. Weather is displayed in the various charts/graphs when users view data in the MDM.

  • Data Views - A set of pre-defined, pre-built “data views” are provided with the MDM data repository. These “data views” look very similar to actual database tables and allow utility users to connect to the database and create their own ad hoc queries. Since the MDM data warehouse model includes a broad range of tables, procedures and functions, these “data views” are included to reduce the complexity for utility users to access the data for other functions. Users can connect to these views by ODBC connection using MS Access, Crystal Reports or other desktop query and reporting tools.

uCentra Operational Data Management

A Unified Utility Data Interface

To get full value out of Utility Data, a full 360° View of the data is required. This means that any resource in a utility has access to utility application data including Customer Data, AMI, Outage, SCADA History, etc. uCentra Interface modules or “adapters” are available for a number of 3 rd party back-office systems:

AMI (Automated Metering Infrastructure) - This uCentra interface supports AMI provisioning, AMI data collection, AMI Event handling, and interactive AMI command and control including disconnect/re-connect, on-demand meter reading.

While the interface supports single AMI configurations, multiple AMI interfaces can be configured into a single uCentra installation allowing data from multiple disparate AMI vendors to be integrated and managed in a single uCentra system.

Traditionally AMI deployments have been utility wide deployments, however Hybrid networks are more commonplace today.

  • If a utility has a diverse topography, RF may be a good solution for part of the service territory and PLC may be requirement for other parts of the service territory.
  • Utilities will have existing AMR/AMI systems that they will either replace or supplement. Deployments can span several years and when optional additional AMI interfaces are added initially, all data can be accessed in uCentra.
  • In some cases utilities may have an existing AMR/AMI system and would like to pilot or only have a segment of their customers using an AMI Solution.
  • Use of different Technologies to fulfill varying requirements of Commercial and Industrial Customers.

CIS (Customer Information Systems) - Integration to the meter master, customer master, billing history, rates, cycles and location/premise data at a minimum; Billing data exchange integration utilizing from-host and to-host flat file exchange at a minimum; Billing process review, evaluation and recommendation based on using AMI and MDM functionality. Over 20 different CIS vendor interfaces available and additional interfaces can be configured if required and is included in the scope of most implementations.

Prepay – Regular update of billing determinates to support Prepay Billing

OMS (Outage Management System) - The OMS Interface brings in data from the Utility 3rd party Outage Management Systems into the MDM/ODM, to allow viewing of outage history that include verified outages and verified outage restoration data in the context of viewing meter and other related customer data in uCentra. The OMS interface also provides confirmed outage information to VEE functions to avoid creating estimated data to fill gaps in interval data stream where confirmed outages were recorded.

An additional use of the interface is to support the brokering of outage events from the AMI system to the OMS system if the OMS and AMI systems do not support interfacing to each other.

SCADA Historian – The SCADA Interface enables access to SCADA historian analog data, trended in 5, 15, 30, or 60 minute intervals, inside uCentra® and allows MDM users to combine this data with other device oriented data residing in uCentra®.

With the SCADA Interface, the utility can “map” analog point names residing in the SCADA historian, to be processed into uCentra daily or hourly or as often as every 5 minutes, into uCentra®. Once these analog data points are mapped and being loaded automatically, these analog points are then identified as devices in uCentra® and all the associated data can be viewed just as any other meter device data can be viewed in the uCentra portal.

GIS/Engineering Analysis – Interface includes loading lat/lon coordinate data for each device into uCentra along with substation, circuit, phase, line section and transformer where the device is served. Data visualization is useful for viewing report results rendered onto maps.

G&T (Generation and Transmission) / JA (Joint Action Agency) - The G&T/JAA Module Interface imports wholesale delivery point meter data, in register and interval form, into uCentra. With this interface in place, the utility can search, graph, and view their wholesale delivery data just like any other endpoint managed in uCentra. This data is used by the uCentra Line Loss Analysis and Reporting Module or when a utility wishes to view meter data used to produce their wholesale energy bill on a monthly basis by their JAA or G&T.

Work Management – Work Order Data Interface allows the uCentra MDM user to spawn a work order from uCentra when responding to meter events.